Prescriptions

Request a repeat prescription

Please ensure you allow at least two whole working days to process your prescription request after it has been received. This is to allow time for the Doctors to check your medicines, as they are legally responsible for them.

Unless there are exceptional circumstances we do not accept telephone prescription requests as this can jam the switchboard and could lead to serious errors.

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Use the NHS App

Denmark Road Surgery would like to invite you to use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your Prescription record at the Practice.

Download the NHS App

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Order Online with Patient Access

You can order your repeat prescription online using Patient Access

Patient Access Logo

You can order your repeat prescription online using Patient Access.

The simplest and quickest way to order your repeat medication is by using Patient Access which links directly to your Prescription record at the Practice.

Order Online

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Online Form

If you're not registered with our online services, you can use our online form

If you do not have a SystemOnline account, you can still order your repeat prescription via our online Repeat Prescription form. No account required.

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Your Local Pharmacy

Pharmacies offer a prescription collection service from our Practice

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Pharmacy Ordering / Collection Service

Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.

Find a pharmacy

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In Person

You can order in person by returning the right-hand half of a previous prescription for the required medications

Alternatively, you can submit a handwritten request. You may also write out an order for someone else, providing you include the patient's name and date of birth and requested medication.

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By Post

You can post your prescription slip or written request to us at the Practice

You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery. Please allow at least seven days if requesting your medication by post.

Medication Reviews

If you have repeat prescriptions, your medication will be reviewed regularly by one of our Doctors. Please note information may be printed on your repeat prescription requesting that you either call the Surgery or make an appointment to see a Doctor regarding your medication. If you have not contacted the Surgery, you may only be given 1 month’s supply of medication and you will be reminded to discuss your medication with your Doctor. You will also be invited to the Surgery for an annual check either at one of our long-term condition review clinics or with your Doctor during general surgery.

Please contact the Dispensary or your local Pharmacist if you ever have any queries regarding your medication.

Repeat Dispensing

If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from your pharmacist.  This means you won't have to visit the surgery every time you need more medicines. 

 Further Information